Cookie Policy, Privacy Policy and Legal Disclaimer

Legal Notice and Terms of Use of Meet the Character

Identification Data of the Website Owner

In compliance with the duty of disclosure established in Article 10 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, Alternative Xperience (hereinafter “AX”), as the owner of the website www.meetthecharacter.com, hereby provides the following identification details required by the aforementioned law:

Company name: Alternative Xperience SLNE
Registered office: C/ Gómez Tejedor 21, Door 11
Tax Identification Number (CIF/NIF): B98547443
Contact email: hola@alternativexperience.com
Website domain: www.meetthecharacter.com

Users

Access to and/or use of this AX website confers the status of user, who accepts, from such access and/or use, the General Terms of Use stated herein. The aforementioned Terms shall apply regardless of any General Contract Conditions that may be mandatory.

Use of the Website

www.meetthecharacter.com provides access to various information, services, programs, or data (hereinafter “the content”) on the Internet belonging to AX or its licensors, to which the user may have access. The user assumes responsibility for the use of the website. This responsibility extends to any registration that may be necessary to access certain services or content.

In such registration, the user will be responsible for providing truthful and lawful information. As a result of this registration, the user may be provided with a password for which they will be responsible, committing to make diligent and confidential use of it.

The user agrees to make appropriate use of the content and services (e.g., chat services, discussion forums, or news groups) that AX offers through its website, and not to use them for, including but not limited to, (i) engaging in activities that are unlawful, illegal, or contrary to good faith and public order; (ii) spreading content or propaganda that is racist, xenophobic, pornographic, illegal, supportive of terrorism, or harmful to human rights; (iii) causing damage to the physical and logical systems of AX, its providers, or third parties, introducing or spreading computer viruses or any other physical or logical systems that may cause the aforementioned damage; (iv) attempting to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

AX reserves the right to remove all comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, infringe on youth or childhood, public order or safety, or that, in its opinion, are not suitable for publication. In any case, AX shall not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

Intellectual and Industrial Property

AX owns all intellectual and industrial property rights to its website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software, texts, trademarks, logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), or it holds the licenses or express authorization from the holders of such rights.

All rights reserved. In accordance with the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any form and by any technical means, without the authorization of AX, are expressly prohibited.

The user agrees to respect the intellectual and industrial property rights owned by AX. They may view the elements of the website and even print, copy, and store them on the hard drive of their computer or on any other physical medium, provided it is solely and exclusively for their personal and private use. The user must refrain from deleting, altering, circumventing, or manipulating any protection device or security system installed on AX’s pages.

Exclusion of Warranties and Liability

AX is not liable, under any circumstances, for damages of any kind that may be caused, including but not limited to: errors or omissions in the content, lack of availability of the website, or the transmission of viruses or malicious or harmful programs in the content, despite having taken all necessary technological measures to prevent it.

Modifications

AX reserves the right to make any changes it deems appropriate to its website without prior notice, and may change, delete, or add both the content and services provided through it and the way they are presented or located on its website.

Links

In the event that www.meetthecharacter.com contains links or hyperlinks to other Internet sites, AX will not exercise any control over such sites and content. Under no circumstances will AX assume any responsibility for the content of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, or constitutionality of any material or information contained in any of these hyperlinks or other Internet sites.

Likewise, the inclusion of these external links does not imply any type of association, merger, or participation with the connected entities.

Right of Exclusion

AX reserves the right to deny or withdraw access to the website and/or the services offered without prior notice, at its own request or that of a third party, to users who violate these General Terms of Use.

General Provisions

AX will pursue the breach of these conditions, as well as any improper use of its website, exercising all civil and criminal actions that may correspond to it by law.

Modification of These Terms and Duration

AX may modify the terms set forth herein at any time, being duly published as they appear here. The validity of these terms will depend on their display and will remain in effect until they are modified by other duly published terms.

Governing Law and Jurisdiction

The relationship between AX and the user shall be governed by current Spanish regulations, and any dispute shall be submitted to the Courts and Tribunals of the city of Valencia.

1. Data subject to processing: we will process the data you provide in your curriculum vitae.
2. Purpose of processing: in the event that you submit your curriculum vitae, your data will be processed for the purpose of managing your participation in recruitment processes within our organization. The data will not be used for any other purpose.
3. Automated decisions: no profiling or automated decision-making is carried out.
4. How long will we keep your data? The data will be processed for one year; thereafter, the data will be deleted.
5. Legal basis for processing: the legal basis for processing your data is the unequivocal consent you express by accepting the privacy policy.
6. Obligation to provide data and consequences of not providing it: providing your data is entirely voluntary. However, if you provide your data through a specific data form, you may need to provide a minimum set of data in order to be properly identified and participate in the selection processes.
7. Source of the data: the data must be provided by the data subject.
8. Data recipients: no data will be disclosed.
9. Processing by third parties: Alternative Xperience collaborates with service providers who process data on behalf of our organization. In such cases, after a strict provider selection process based on guarantees of compliance with data protection regulations, we will sign the appropriate data processing agreement with these entities.
10. International data transfers: no international data transfers are carried out.

Electronic newsletter subscription
Summary: by subscribing to our newsletters or electronic bulletins, we will process your data for the purpose of managing the sending of these communications. Our newsletters incorporate technologies such as “cookies” and “web beacons” to collect information about the use of our services.

1. Data subject to processing:

• We will process the data you have provided in the registration form.
• Likewise, at AX we use cookies and similar technologies in our email newsletters to personalize the content of our promotional emails based on the products and services you interact with most. For example, we may identify which users have clicked on specific graphics in the newsletter and tailor future communications to the areas or topics you interact with most frequently.

1. Purpose of processing: the data you provide will be processed to manage your subscription to AX’s electronic newsletter, through which you will receive information about news, products, and services related to our ERP solutions.
2. Automated decisions: to tailor the commercial proposals and newsletters we send to your interests and preferences, we will prepare communications based on the following criteria: newsletter interaction (open frequency, link access).
3. How long will we keep your data? The data will be processed until you revoke your consent for the processing of your data.
4. Legal basis for processing: the legal basis for processing your data is the unequivocal consent you express by accepting the privacy policy of the newsletter subscription form.
5. Obligation to provide data and consequences of not providing it: newsletter subscription is completely voluntary. However, if you provide your data through a specific form, we will need certain data such as your email address to properly manage your registration.
6. Source of the data: the data subject.
7. Data recipients:
8. Data disclosures: no data will be disclosed to third parties unless required by law.
9. Processing by third parties: Alternative Xperience collaborates with service providers who process data on behalf of our organization. In such cases, after a strict provider selection process based on guarantees of compliance with data protection regulations, we will sign the appropriate data processing agreement with these entities.
10. International data transfers: no international data transfers are carried out.

Marketing purpose processing
Summary: when you provide us with your contact information, whether through the website or through any other means, including telephone or in-person, you may be offered the option to receive commercial and promotional information about our services and products related to ERP solutions. These communications may be sent by any means, including specifically: email, telephone, fax, SMS, or printed materials.

1. Data subject to processing: we will process your identifying data, as well as professional data related to your professional activity and the company you work for, which you provide through various data collection methods, such as web forms, paper forms, telephone information, or email requests. Alongside this data, we will process data automatically collected through your interaction with our newsletters, allowing us to tailor communications to your usage preferences.

What do we mean by “Captured Data”? This refers to information collected through cookies, web beacons, pixel tags, or other technologies, as well as data regarding your interaction with our commercial communications.

1. Purpose of processing: the purpose of processing is to send commercial communications about our own products and services, as well as those of companies in our business group, related to ERP solutions, through any means, including electronic media.
2. Automated decisions: to tailor the commercial proposals and newsletters we send to your interests and preferences, we will prepare communications based on the following criteria: newsletter interaction (open frequency, link access).
3. How long will we keep your data? The data will be processed until you revoke your consent for the processing of your data.
4. Legal basis for processing: the legal basis for processing is your consent.
5. Obligation to provide data and consequences of not providing it: providing the requested data is voluntary.
6. Source of the data: the data subject.
7. Data recipients:
8. Data disclosures: no data will be disclosed to third parties unless required by law.
9. Processing by third parties: Alternative Xperience collaborates with service providers who process data on behalf of our organization. In such cases, after a strict provider selection process based on guarantees of compliance with data protection regulations, we will sign the appropriate data processing agreement with these entities.
10. International data transfers: no international data transfers are carried out.

1. Receipt of Curriculum Vitae and participation in recruitment processes
   Summary: in the event that you send us your curriculum vitae, it will be included in future recruitment processes, provided that you formally reply stating that you expressly accept all terms relating to data processing.
2. Data subject to processing: we will process the data you provide in your curriculum vitae.
3. Purpose of processing: if you send us your curriculum vitae, your data will be processed for the purpose of managing your participation in recruitment processes within our organization. The data will not be used for any other purpose.
4. Automated decisions: no profiling or automated decision-making is carried out.
5. How long will we keep your data? The data will be processed for one year. Afterwards, it will be deleted.
6. Legal basis for processing: the legal basis is the unequivocal consent you express by accepting the privacy policy.
7. Obligation to provide data and consequences of not doing so: providing data is entirely voluntary. However, if you submit data via a specific form, a minimum set of information may be required in order to properly identify you for participation in recruitment processes.
8. Source of the data: the data must be provided by the data subject.
9. Data recipients:
10. No data will be shared.
11. Processing by third parties: Alternative Xperience collaborates with service providers who process data on behalf of our organization. In such cases, and after a strict selection process based on compliance with data protection regulations, we will sign the appropriate data processing agreement with these entities.
12. International data transfers: no international data transfers are carried out.

Electronic newsletter subscription
Summary: by subscribing to our newsletters or electronic bulletins, we will process your data in order to manage the delivery of such content. Our newsletters include technologies such as cookies and web beacons to collect information about your use of our services.

1. Data subject to processing:

• We will process the data you provided in the registration form.
• At AX, we also use cookies and similar devices in our email newsletters to personalize the content of our promotional emails to better align with the products and services you interact with most. For example, we can identify which users clicked on specific graphics in the newsletter and tailor future content accordingly.

1. Purpose of processing: the data you provide will be used to manage your subscription to AX’s newsletter, through which you will receive information on news and products and services related to our ERP solutions.
2. Automated decisions: to tailor our marketing content to your interests and preferences, we will create communications based on criteria such as interaction with the newsletter (open frequency, link clicks).
3. How long will we keep your data? Your data will be processed until you revoke your consent.
4. Legal basis for processing: the legal basis is the unequivocal consent you express by accepting the privacy policy in the subscription form.
5. Obligation to provide data and consequences of not doing so: newsletter subscription is entirely voluntary. However, if you provide data through a specific form, certain information such as your email address is required in order to properly manage the subscription.
6. Source of the data: the data subject.
7. Data recipients:
8. Data sharing: no data will be shared with third parties unless legally required.
9. Processing by third parties: Alternative Xperience collaborates with service providers who process data on our behalf. In such cases, we will sign the appropriate agreements after verifying compliance with data protection laws.
10. International data transfers: no international data transfers are carried out.

Processing for marketing purposes
Summary: when you provide us with your contact details, either through the website or by other means (phone, in person), you may be given the option to receive commercial and promotional information regarding our ERP-related products and services. Such communications may be sent by any means, including: email, phone, fax, SMS, or printed materials.

1. Data subject to processing: we will process your identifying and professional data related to your job and the company you work for, provided through different channels (web forms, paper forms, telephone, or email). Additionally, we process data automatically collected through interactions with our newsletters, allowing us to tailor communications to your usage preferences.
   “Captured Data” refers to information collected via cookies, web beacons, pixel tags, or other technologies, as well as interaction data with our commercial communications.
2. Purpose of processing: to send commercial communications about our own products and services and those of our business group, related to ERP solutions, by any means, including electronic ones.
3. Automated decisions: communications will be tailored to your preferences based on criteria such as newsletter interaction (open frequency, link clicks).
4. How long will we keep your data? Your data will be processed until you revoke your consent.
5. Legal basis for processing: the legal basis is your consent.
6. Obligation to provide data and consequences of not doing so: the requested data is voluntary.
7. Source of the data: the data subject.
8. Data recipients:
9. Data sharing: no data will be shared with third parties unless legally required.
10. Processing by third parties: Alternative Xperience collaborates with service providers who process data on our behalf. In such cases, appropriate data processing agreements will be signed after confirming compliance.
11. International data transfers: no international data transfers are carried out.

Management of comments in forums and blogs
Summary: the entity will process the data you provide when participating in our forums or blogs by posting entries or comments.

1. Data subject to processing: we will process the data you include in each comment or post made in our forums or blogs.
2. Purpose of processing: to manage your participation in our public communication spaces.
3. Automated decisions: no profiling or automated decision-making is carried out.
4. How long will we keep your data? The data will be processed until you revoke your consent.
5. Legal basis for processing: the legal basis is your consent, expressed by participating and accepting the privacy policy.
6. Obligation to provide data and consequences of not doing so: data collection forms indicate which fields are mandatory and which are optional.
7. Source of the data: the data subject.
8. Data recipients:
9. No data will be shared.
10. Alternative Xperience collaborates with IT service providers who process data on our behalf. As with previous cases, we will sign appropriate agreements after verifying regulatory compliance.
11. International data transfers: no international data transfers will be made.

Detailed policy on B2B data processing
Summary: the entity will process your data to manage contractual relationships with the legal entity for which you provide services.

1. Data subject to processing: we will process only the minimum professional contact data necessary, such as name, surname, email address, phone number, and the name of your employer.
2. Purpose of processing: maintaining relationships of any kind with the legal entity for which the data subject provides services.
3. Automated decisions: no profiling or automated decision-making is carried out.
4. How long will we keep your data? The data will be processed for the duration of the contractual relationship between Alternative Xperience and the entity, and thereafter for as long as legal responsibilities may arise.
5. Legal basis for processing: the legal basis is the legitimate interest of Alternative Xperience in maintaining and managing relationships with its client companies.
6. Obligation to provide data and consequences of not doing so: data collection forms will indicate which fields are required.
7. Source of the data: the data subject.
8. Data recipients:
9. Data sharing: no data will be disclosed unless legally required.
10. Processing by third parties: Alternative Xperience has contracted certain service providers to provide services involving access to personal data. These include IT services and payment management support.
11. International data transfers: no international data transfers will be made.

Data processing in the contracting of products
Summary: the entity markets products and services via this website. This refers to the processing of data from individuals who contract these products or services.

1. Data subject to processing: we will process the data you provide in purchase forms.
2. Purpose of processing: to complete the contract for the selected services.
3. Automated decisions: no profiling or automated decision-making is carried out.
4. How long will we keep your data?
5. Data will be processed for the time necessary to complete the contracted product or service, and thereafter for as long as legal responsibilities may arise.
6. Legal basis for processing: if you are a natural person, the legal basis is the execution of the contract. If you are acting as a contact for a company, the legal basis is the legitimate interest of Alternative Xperience in managing its relationship with client entities.
7. Obligation to provide data and consequences of not doing so: to complete the order, you must provide all data marked as mandatory in the purchase process forms.
8. Source of the data: the data subject.
9. Data recipients:
10. No data will be shared.
11. Alternative Xperience collaborates with IT service providers who process data on our behalf. As in previous cases, we will sign appropriate agreements after verifying compliance with data protection regulations.
12. No international data transfers will be carried out.

Exercise of rights
You have the right to obtain confirmation of whether we are processing personal data concerning you. As a data subject, you have the right to access your personal data, request the rectification of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the restriction of processing, in which case we will only retain the data for the exercise or defense of legal claims. In some cases, and for reasons related to your particular situation, you may object to the processing of your data. We will cease processing unless there are compelling legitimate grounds or for the exercise or defense of claims.
Where the processing of your data is based on your consent, you may withdraw your consent at any time.
Where legally applicable, you have the right to data portability, meaning you may receive the personal data concerning you that we are processing and store it on your own device, or request that we transfer it to another controller.
If you believe there is a problem or incident regarding data processing, you may contact us at the address provided in this document. In any case, you have the right to file a complaint with the data protection authority, which in Spain is the Spanish Data Protection Agency.
To exercise your rights, please send a request to info@AlternativeXperience.com, attaching a copy of your ID card or other legally valid identification document.

Security
Alternative Xperience has implemented security measures appropriate to the risks inherent in processing personal data.
These measures are designed to provide an adequate level of security, including confidentiality, taking into account the state of the art and the cost of implementation in relation to the risks and nature of the personal data being processed.
When assessing the risks to data security, we considered those arising from the destruction, loss, alteration, unauthorized disclosure of, or access to personal data—especially where such incidents may result in physical, material, or immaterial harm.